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MOPS is for anyone living in the Fareham Borough, who is unable to do basic housework for whatever reason. This can be short or long term.
Referrals are accepted from potential clients direct, their carer, families or from care professionals. Families need to seek the agreement of the client before referral.
After referral, the Coordinator will contact potential clients to discuss their needs. Then a visit and formal assessment will be made. If there is a waiting list then priority will be given to those with the greatest need.
MOPS can do housework and shopping only. This can include washing and ironing where appliances are available.
Home Helps do not usually do heavy lifting, work involving climbing, high level work or personal care (i.e. dressing and bathing etc.)
This is arranged between the client and the Home Help. It is when it is suitable for both the client and the Home Help, between 9am and 5pm Monday to Friday and usually excludes bank holidays.
There is an annual registration fee of £46 or £30 depending on the amount of Home Help time required which can be paid at £6.00 or £4.00 per month. This registration fee helps to cover the cost of co-ordination, training and introduction of Home Helps for the service. This can be paid by standing order. The client pays the home help directly at the time of service - the current rate is £5.80 per hour.
It may be possible to help to arrange alternative payment arrangements when other family members wish to pay for the Home Help. The service is not paid for by Social Services.
The Coordinator will keep in touch with clients. Clients may call the Coordinator at any time to discuss any change in circumstances or other concerns.
Liaison
Home Helps have the opportunity to meet with the Coordinator regularly.
Confidentiality
Client details are maintained in strict confidence within the service.
Operating Procedures
Procedures include
Home Helps are trained in good practice and work to those standards. Home Helps are not employed by MOPS. The contract for service is between the client and the Home Help.
Fareham Community Action.
Mops is run by Fareham Community Action as a non-profit making service. Fareham Community Action also runs a number of other community services.
Supported by Hampshire Social Services
Fareham MOPS is part funded by Hampshire Social Services to co-ordinate the service.
| By letter | Fareham MOPS | | |
| 5 Osborn Road South | |||
| Fareham | |||
| Hampshire | |||
| PO16 7DF | |||
| by phone | 01329 223144 | ||
| by visiting | see map, the office is opposite the Registry Office in the one-way system | ||
| by email | mops@farehamaction.org.uk | ||
| by fax | 01329 223156 |